Ask about your customers the way you would ask an analyst.
Ask about your customers in plain words and get the answer, in dollars, in seconds.
- Answers in seconds, with receipts
- No report to build, no dashboard to learn
- Your own numbers, never a template
Ask Tacet
In Claude
Did we make money last month, and who made it?
Read Customer P&L · September 2026
Customer profit was $195,330, up $16,920 on August. Repeat buyers made most of it: $331,300 of contribution from 4,106 customers. Refunds took back $168,905, 14.3% of sales. Exchanges are not in that figure: Shopify records them as $0 orders.
$195,330
Customer profit
+9.5%
vs August
$80.69
Repeat buyer, contribution each
Who should I remind to reorder this week?
Read Reorder timing · scored 23 Oct
5,051 customers are past their own reorder point and in no flow. They hold $812,400 of Forward CLV. The reorder playbook would reach 3,170 of them, with 761 held back so the result can be read.
Who is driving my returns?
Read Returns concentration · scored 23 Oct
23% of your customers have ever returned anything, and 9% of them account for half of all refunded dollars. Refunds took back $168,905 in September. Of the five customers with the highest expected returns, two hold more than $140 of Forward CLV each and are worth keeping.
Ask about your customers
Three questions in Claude, each answered from the store’s own scores, dated, naming what it read.
The question changes every week. A dashboard does not.
A dashboard answers the questions someone thought of when it was built. Monday’s question is usually a new one: a CPA to defend, a list to email, a refund line that jumped.
Ask, instead of building a report.
No export, no pivot table, no waiting on whoever builds the reports. Ask, then follow up: which ones, since when, and why.
Receipts attached.
The date it was scored, what the figure rests on, and its range. When the history is too thin, it says so and gives no figure.
Where you already work.
In Claude on the web, on desktop and in Claude Code. The portal keeps its own Ask too.
Ask what you would ask a good analyst on Monday morning.
In your own words. Tacet answers from what it has already worked out for your store.
“Give me this week’s review of my store.”
What moved, what is worth doing next, and the gaps in your data with their fixes.
“Did we make money last month, and who made it?”
The customer P&L for any period, from gross sales to customer profit.
“Can I afford to pay $45 to acquire a customer on our best seller?”
Payback by entry product, and when each month’s new customers pay back.
“What is my customer base worth over the next 12 months?”
Forward CLV on every customer, with its range and where the value concentrates.
“Who is driving my returns?”
How many customers return anything, the few behind half of the refunded dollars, and the highest expected returners beside what each is worth.
“Who should I remind to reorder this week?”
Who is due, on their own rhythm, and the value they hold.
“What did the reorder playbook add?”
Each playbook’s result against the customers it held back.
Get answers about your own customers in seconds, in Claude. Free with the customer P&L.
Every answer says what it rests on.
Each answer arrives with what you need to stand behind it. When there is no honest figure, it gives none.
One answer
With its receipts
What is my customer base worth over the next 12 months, and what does that figure rest on?
Read Forward CLV
$4.21M
Forward CLV · next 12 months
Held by your 61,480 customers with an order. The top 10% of them hold 64% of it.
- Scored
- 23 Oct 2026
- Margin
- Your own product costs for 88% of revenue
- Range
- $3.91M to $4.52M
A withheld answer
When do the customers we acquired last month pay back?
Read Payback
Not enough history for this store yet. No figure.
What it says instead of guessing
- Computing
- Still being calculated.
- No data · Not found
- A fact about coverage, not a zero.
- Unsupported
- The question cannot be asked.
- Not enough history
- No figure, rather than a guess.
Dated.
Every answer carries the date it was scored, so you know how fresh the figure is before you repeat it.
The basis and the range, named.
What the figure rests on, and its range where there is one, so a forecast never reads as more certain than it is.
A plain answer instead of a guess.
Only figures Tacet has computed come back. When one is withheld, it says why.
Ask anything. Change nothing.
Every decision stays where it is today: with your admin, in the portal and your Klaviyo.
It reads. It never sends.
Nothing in Shopify, Klaviyo or Tacet changes because you asked a question.
Your store only.
It answers for the store you signed in with, and no other.
Nothing kept, nothing sold.
The connector stores nothing from your answers, and Tacet never sells data or trains on it.
Connected in three steps.
The same address works in Claude on the web, on desktop and in Claude Code. All you need first is a Tacet account, and the free customer P&L starts one.
Not connecting? Write to support@tacet.ai.
In Claude
Web and desktop
Add Tacet by URL.
In Claude, open Settings, then Connectors, and choose Add custom connector.
https://mcp.tacet.ai/mcpSign in.
With your Tacet account, the same sign-in as the portal.
Choose your store, and ask.
Pick the store Tacet should answer for. Then ask in plain words.
In Claude Code
claude mcp add --transport http tacet https://mcp.tacet.ai/mcpRead-only on your store.
Tacet reads Shopify and never writes to it. Customer data is limited to name and email, plus orders and refunds.
Nothing sends without your GO.
Your admin switches every playbook on. It sends from your own Klaviyo, under your sender.
Every result measured against customers who didn't get it.
A group is held back from every playbook. Results are read in profit, after product cost, discounts and refunds.
Ask about your customers, and get the answer in dollars.
Your customer P&L, free, the morning after you connect Shopify.