Your store stays yours.
The minimum access Tacet needs, protected while it holds your data, deleted when it no longer needs it.
Last updated 26 October 2026
Six things that hold for every store.
Read-only on Shopify.
Tacet never changes your prices, products or orders.
Name and email only.
Customer records are limited to name and email, plus orders and refunds. No phone numbers, postal addresses or payment details.
Nothing sends without your GO.
An admin at your brand switches every playbook on. Tacet staff cannot.
Your Klaviyo, your sender.
Every email goes out from your own Klaviyo account, under your sender, inside the rules your admin sets.
Encrypted in transit and at rest.
Each brand's data is kept apart from every other brand's, and customer email addresses are encrypted a second time.
Deleted when you leave.
Uninstall, and your customer data is deleted. For anything else, write to privacy@tacet.ai.
What Tacet never does with your data.
- We do not sell client data.
- We do not use identifiable client data for our own marketing.
- We never contact your customers on our own behalf.
Questionnaires, the DPA, and reporting a concern.
We complete security questionnaires, and our Data Processing Agreement is available on request. Write to legal@tacet.ai.
Found a vulnerability in our website or services? Write to security@tacet.ai or see security.txt. We review every report.
How your personal data is handled is in the Privacy Policy.
Know which customers pay you back, before you spend.
Your customer P&L, free, the morning after you connect Shopify.